Welcome to Sontava Group: Building Better Business and Community Relationships
At Sontava Group we empower communities, businesses, and public agencies to thrive
through our expert mediation services and dynamic customer service training. As a for-
profit company headquartered in Illinois with contracts across the United States, we
bring nearly 40 years of combined experience in professional development, conflict
resolution, and community engagement. Our services are designed to support both
governmental agencies and businesses as they navigate the evolving needs of a
multigenerational workforce.
Our story
Founded with a mission to support economic revitalization and sustainable workforce development, Sontava Group is a trusted partner to businesses, communities and
government agencies nationwide.
With nearly four decades of combined experience in
mediation, training, and organizational development, we deliver solutions that enhance
customer relationships and improve workplace dynamics.
We are specialists in supporting multigenerational teams—from Baby Boomers to Gen
Z—helping organizations address differences in communication, work styles, and
values to foster collaboration and deliver exceptional service.
Our Values:
Professionalism
Partnership
Problem-Solving
People-First Service
Our Philosophy:
Locally or globally, it’s all relative. At Sontava Group, we recognize the importance of context and perspective in evaluating success, impact, and
operations.
Locally – We understand and value the significance of local communities and markets.
We are committed to catering to local engagement and needs, recognizing that what
works in one area may not work in another. It’s about being respectful, relevant and
resonant on a community level.
Globally – On a broader scale, we also operate with a global mindset by acknowledging
the interconnectedness of markets and the potential for international reach.
Our adaptability and the ability to scale operations or ideas to fit a global need, without
losing sight of local nuances.
It’s all relative – Our multi-talented team ties the local and global aspects together,
emphasizing that our strategies and decisions are made with consideration of the
relative nature of markets or needs.
What is successful or appropriate in one context
may differ in another, and we are adept at navigating these differences.
In essence, our approach is both grounded and visionary, capable of making the most
of immediate opportunities while also setting sights on broader horizons. Through our
joint ventures we speak to a dynamic balance between local authenticity and global
ambition.
Experienced. Diverse. Impact-Driven.
The Sontava Group team brings together a professionally skilled, multidisciplinary group
of experts with over 40 years of combined experience.
Our backgrounds span:
Professional Development
Psychology
Public Administration
Mediation
Business Development
Culinary Therapy,
Customer Relations
Policy Analysis
Employee Relations
Community Engagement
Each member of our team is committed to helping
clients thrive by providing tailored training and conflict resolution strategies designed for today’s diverse and
multigenerational workplaces. We leverage our collective knowledge to offer creative, data-driven solutions that are grounded in both practice and principle.
Together, we build capacity, support innovation, and elevate service experiences across
industries.
Our services
Mediation & Training Solutions for Government and Business
Non-union Workplace & Employee Conflicts
Tenant, Board & HOA Disputes
Public-Private Partnership Disagreements
Business-to-Business Contract Disputes
Cross-Generational Communication & Leadership
De-escalation & Conflict Management
Customer Retention & Experience Excellence
Inclusive & Culturally Competent Service Practices
Who We Serve
Supporting Communities throughout Illinois, Nationally & Globally
Sontava Group partners to serve:
Non-profit groups and leadership teams
Micro & Small Businesses (under 50 employees)
Midsize Businesses (up to 250 employees) Governmental Agencies (municipal, state, federal)
Law Enforcement & First Responders
Property Managers, HOAs, and Co-ops
Many of our clients operate in CDFI-designated Investment Areas or underserved
communities where revitalization, workforce development, and economic innovation are
top priorities. We work closely with Chambers of Commerce, economic alliances, and
community leaders to ensure our services are accessible and aligned with local needs.
Let's Collaborate
Volunteer
Are you passionate about creating positive change, resolving conflict, and helping individuals reach their full potential? Join us as a Volunteer with our professional development and community engagement team!
We are a dynamic organization committed to cultivating strong communities through conflict resolution, leadership development, and transformative engagement strategies. We believe in the power of people to lead change—and we need compassionate, skilled, and purpose-driven volunteers to help us do it.
Opportunities Include:
Supporting professional development workshops and training events
Assisting with community forums and restorative dialogue circles
Facilitating or co-facilitating conflict resolution sessions
Conducting outreach and engagement with local organizations
Helping coordinate special events and strategic initiatives
What You’ll Gain:
Hands-on experience in leadership training and mediation
Opportunities to network with changemakers and community leaders
Skill-building in communication, facilitation, and civic engagement
A meaningful role in strengthening communities and bridging divides
Whether you’re a student, professional, or retiree looking to give back, your time and talents can make a real difference.
Sponsors
We invite you to become a sponsor of our mission to cultivate stronger communities through professional development, conflict resolution, and community engagement.
Our organization is dedicated to equipping individuals, organizations, and neighborhoods with the tools to lead, resolve challenges, and build meaningful connections. Through leadership training, restorative practices, and engagement initiatives, we are creating spaces where growth, dialogue, and transformation thrive.
Why Partner With Us?
Your sponsorship is more than a financial contribution—it’s an investment in:
Developing resilient leaders across diverse communities
Reducing conflict and promoting healing through proven resolution methods
Strengthening civic engagement and collaboration across sectors
Empowering underserved populations with equitable access to training and support
Sponsorship Benefits:
Brand recognition at high-impact workshops, forums, and community events
Marketing exposure across digital and print materials
Opportunities for employee volunteerism and engagement
Strategic alignment with social impact and DEI initiatives
Custom sponsorship packages tailored to your values and goals
Your support fuels transformation. Together, we can create pathways to peace, leadership, and lasting community impact.
Partnerships
We are seeking mission-aligned partners to join us in transforming individuals and communities through professional development, conflict resolution, and community engagement.
Our organization empowers people with the skills to lead, communicate effectively, and resolve conflict in ways that foster healing and collaboration. We believe sustainable impact is built through partnerships rooted in shared values, innovation, and action.
Ideal Partners Include:
Educational institutions
Healthcare providers
Community organizations & nonprofits
Workforce development agencies
Corporations with a DEI or community outreach focus
Local and regional government agencies
What We Offer:
Expert-led workshops, trainings, and facilitation services
Customized conflict resolution and leadership development programs
Community engagement strategies that drive participation and trust
Data-informed reporting to demonstrate impact and outcomes
What We Seek:
Collaborative opportunities to co-host trainings or community events
Access to spaces, networks, or funding to expand program delivery
Joint initiatives that serve shared populations or address common goals
Strategic alignment to amplify impact and support long-term change