Welcome to Sontava Group: Building Better Business and Community Relationships

At Sontava Group we empower communities, businesses, and public agencies to thrive

through our expert mediation services and dynamic customer service training. As a for-

profit company headquartered in Illinois with contracts across the United States, we

bring nearly 40 years of combined experience in professional development, conflict

resolution, and community engagement. Our services are designed to support both

governmental agencies and businesses as they navigate the evolving needs of a

multigenerational workforce.

Our story

Founded with a mission to support economic revitalization and sustainable workforce development, Sontava Group is a trusted partner to businesses, communities and

government agencies nationwide.


With nearly four decades of combined experience in

mediation, training, and organizational development, we deliver solutions that enhance

customer relationships and improve workplace dynamics.


We are specialists in supporting multigenerational teams—from Baby Boomers to Gen

Z—helping organizations address differences in communication, work styles, and

values to foster collaboration and deliver exceptional service.


Our Values:

Professionalism

Partnership

Problem-Solving

People-First Service


Our Philosophy:

Locally or globally, it’s all relative. At Sontava Group, we recognize the importance of context and perspective in evaluating success, impact, and

operations.


Locally – We understand and value the significance of local communities and markets.

We are committed to catering to local engagement and needs, recognizing that what

works in one area may not work in another. It’s about being respectful, relevant and

resonant on a community level.


Globally – On a broader scale, we also operate with a global mindset by acknowledging

the interconnectedness of markets and the potential for international reach.

Our adaptability and the ability to scale operations or ideas to fit a global need, without

losing sight of local nuances.


It’s all relative – Our multi-talented team ties the local and global aspects together,

emphasizing that our strategies and decisions are made with consideration of the

relative nature of markets or needs.

What is successful or appropriate in one context

may differ in another, and we are adept at navigating these differences.

In essence, our approach is both grounded and visionary, capable of making the most

of immediate opportunities while also setting sights on broader horizons. Through our

joint ventures we speak to a dynamic balance between local authenticity and global

ambition.

Experienced. Diverse. Impact-Driven.


The Sontava Group team brings together a professionally skilled, multidisciplinary group

of experts with over 40 years of combined experience.


Our backgrounds span:


Professional Development

Psychology

Public Administration

Mediation

Business Development

Culinary Therapy,

Customer Relations

Policy Analysis

Employee Relations

Community Engagement


Each member of our team is committed to helping

clients thrive by providing tailored training and conflict resolution strategies designed for today’s diverse and

multigenerational workplaces. We leverage our collective knowledge to offer creative, data-driven solutions that are grounded in both practice and principle.


Together, we build capacity, support innovation, and elevate service experiences across

industries.

Our services

Mediation & Training Solutions for Government and Business

Mediation Services
  • Non-union Workplace & Employee Conflicts

  • Tenant, Board & HOA Disputes

  • Public-Private Partnership Disagreements

  • Business-to-Business Contract Disputes

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Customer Service & Professional Development Training
  • Cross-Generational Communication & Leadership

  • De-escalation & Conflict Management

  • Customer Retention & Experience Excellence

  • Inclusive & Culturally Competent Service Practices

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Who We Serve

Supporting Communities throughout Illinois, Nationally & Globally



Sontava Group partners to serve:

Non-profit groups and leadership teams

Micro & Small Businesses (under 50 employees)

Midsize Businesses (up to 250 employees) Governmental Agencies (municipal, state, federal)

Law Enforcement & First Responders

Property Managers, HOAs, and Co-ops


Many of our clients operate in CDFI-designated Investment Areas or underserved

communities where revitalization, workforce development, and economic innovation are

top priorities. We work closely with Chambers of Commerce, economic alliances, and

community leaders to ensure our services are accessible and aligned with local needs.

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Key Performance Indicators (KPIs):

Let's Collaborate


Volunteer

Are you passionate about creating positive change, resolving conflict, and helping individuals reach their full potential? Join us as a Volunteer with our professional development and community engagement team!

We are a dynamic organization committed to cultivating strong communities through conflict resolution, leadership development, and transformative engagement strategies. We believe in the power of people to lead change—and we need compassionate, skilled, and purpose-driven volunteers to help us do it.


Opportunities Include:

  • Supporting professional development workshops and training events

  • Assisting with community forums and restorative dialogue circles

  • Facilitating or co-facilitating conflict resolution sessions

  • Conducting outreach and engagement with local organizations

  • Helping coordinate special events and strategic initiatives

What You’ll Gain:

  • Hands-on experience in leadership training and mediation

  • Opportunities to network with changemakers and community leaders

  • Skill-building in communication, facilitation, and civic engagement

  • A meaningful role in strengthening communities and bridging divides


Whether you’re a student, professional, or retiree looking to give back, your time and talents can make a real difference.

Join us and be part of the solution
Sponsors

We invite you to become a sponsor of our mission to cultivate stronger communities through professional development, conflict resolution, and community engagement.

Our organization is dedicated to equipping individuals, organizations, and neighborhoods with the tools to lead, resolve challenges, and build meaningful connections. Through leadership training, restorative practices, and engagement initiatives, we are creating spaces where growth, dialogue, and transformation thrive.


Why Partner With Us?
Your sponsorship is more than a financial contribution—it’s an investment in:

  • Developing resilient leaders across diverse communities

  • Reducing conflict and promoting healing through proven resolution methods

  • Strengthening civic engagement and collaboration across sectors

  • Empowering underserved populations with equitable access to training and support


Sponsorship Benefits:

  • Brand recognition at high-impact workshops, forums, and community events

  • Marketing exposure across digital and print materials

  • Opportunities for employee volunteerism and engagement

  • Strategic alignment with social impact and DEI initiatives

  • Custom sponsorship packages tailored to your values and goals


Your support fuels transformation. Together, we can create pathways to peace, leadership, and lasting community impact.

Sponsor Transformative Leadership & Community Empowerment
Partnerships

We are seeking mission-aligned partners to join us in transforming individuals and communities through professional development, conflict resolution, and community engagement.

Our organization empowers people with the skills to lead, communicate effectively, and resolve conflict in ways that foster healing and collaboration. We believe sustainable impact is built through partnerships rooted in shared values, innovation, and action.


Ideal Partners Include:

  • Educational institutions

  • Healthcare providers

  • Community organizations & nonprofits

  • Workforce development agencies

  • Corporations with a DEI or community outreach focus

  • Local and regional government agencies

What We Offer:

  • Expert-led workshops, trainings, and facilitation services

  • Customized conflict resolution and leadership development programs

  • Community engagement strategies that drive participation and trust

  • Data-informed reporting to demonstrate impact and outcomes

What We Seek:

  • Collaborative opportunities to co-host trainings or community events

  • Access to spaces, networks, or funding to expand program delivery

  • Joint initiatives that serve shared populations or address common goals

  • Strategic alignment to amplify impact and support long-term change


Together, we can reduce conflict, restore relationships, and build cultures of leadership and inclusion. Let’s align our strengths and co-create solutions that matter.

Let’s Build Stronger Communities—Together